Have you ventured into international giving yet? Or does the thought of having to convert donations and making sure the system works flawlessly in other countries scare you away from the opportunity?

Today we want to talk a little bit more about international giving—to show you just how easy this whole thing can be when you choose to go with Donor.com.  

Can you communicate well?

Before we get started, we want to remind you that the number one most important factor to consider when starting international giving is how well you can communicate with your donors in those countries. Communication is key and you must have the proper systems in place to ensure that you are able to communicate well with your foreign donors. The process of donating to your nonprofit from another country should be just as seamless as donating in your nonprofit’s country of origin. 

Communication with donors through your website is critical: you need to have easy and 100% configurable tools to reach donors with the information they need. Through our donor management software, we provide those tools to our software users at no additional cost. 

So how does international giving work?

International giving is only as successful as your international credit card processing. Here’s how it works: Each processor in each country has access to different currencies and merchant accounts in that currency. Donor.com partners with one processor that works in many different countries and currencies, including very difficult countries like Australia. Once a merchant account is configured in one or more currencies, our software is configured with those merchant accounts and each currency is charged to that account. Here’s the best part: we do all the charging for you so you never have to worry about that in-between process from when the donor hits “give” and the money gets to you. Meanwhile, you get to sit back and spend your time tracking donors, approval codes, and payments. 

Because of the powerful system that we have in place, we can make it easy for you to use multi currencies and banks. Plus, all gifts, orders and payments are stored with each donor record for easy reporting on your end. Our reporting also creates batches each day to organize currencies, and all those international currencies are summarized into a base currency of your choosing.

Many other software options are limited on the currencies they can work with or have access to. Not Donor.com. And our software makes these currencies easy to use once they are configured. Additionally, all declines are reported automatically to allow you to track and resolve them quickly and efficiently. With orders and gifts tracked along with payment types under each donor’s account, resolving issues and providing donor support is very clear and easy to do. Our online tools enable a wide range of donor activities and give you many options to control the user experience—including dynamically updated ask amounts based on the currency used.  

Our guarantee to you.

At the end of the day, all we care about is empowering you to do great work throughout the world and helping you reach other people to join your mission. Many other software companies charge their users for updates and only release updates once or twice a year. We release updates weekly, which automatically update for you so you’re never left waiting. Plus! When we do enhancements for other clients, those are also automatically released to all of our other clients. That’s the peace of mind that you get with Donor.com.

To see just how easy and stress-free international giving can be, request a free demo of Donor.com today.